On Sale
 

800 359-9351

info@johnsonstring.com

 

Trade-In Policy

Johnson String Instrument will accept instruments previously purchased from Johnson's for trade-in from the original purchaser. Instruments will be credited at 100% of the original purchase price, minus a reconditioning fee. Johnson's also accepts trade-ins (from the original purchaser) of bows and rental outfits in good condition; these are credited at 60% of the purchase price. Trade-in instruments in need of repair will be discounted accordingly. Trade-ins can be used towards any instrument or bow, excluding consignments, of the kind that was originally purchased (violin, viola, cello, or bass) and of equal or greater value. Electric instruments and guitars are not eligible for trade.

Please note:

  • Any instrument or bow (with the exception of electric instruments and "student bows") purchased at Johnson's, whether online or in our shop, comes with the same guarantees and trade-up policies.
  • Any returns made within thirty days of purchase will be honored with a full refund.
  • Returns must be in original condition.
  • If you would like to try instruments or bows in one of our sales showrooms, please contact our sales staff to schedule an appointment.
  • To schedule an appointment or for more information, please contact our Sales Department at sales@johnsonstring.com or by phone at 800-359-9351. Please follow the prompts for instrument and bow sales.