Please Note: We will be closed on Monday, May 30 for Memorial Day.
Graduation Sale 2016 Graduation Sale | May 20 - June 30 | Instruments, Bows, Cases, Outfits, Accessories, Strings & More!

Trade-In Policy

Johnson String Instrument will accept instruments and wooden bows previously purchased from Johnson's for trade-in from the original purchaser. Instruments and wooden bows will be credited at 100% of the original purchase price, minus a reconditioning fee.

Johnson's also accepts trade-ins from the original purchaser of carbon fiber and composite bows and rental outfits in good condition; these are credited at 60% of the purchase price. Trade-in instruments or bows in need of repair will be discounted accordingly.

Trade-ins can be used towards an instrument or bow, excluding consignments, of the kind that was originally purchased (violin, viola, cello, or bass) and of equal or greater value. Electric instruments and fretted instruments are not eligible for trade. Trade-in credit may not be combined with any rental equity discounts. Due to a change in the federal laws, we are no longer able to accept items with elephant ivory components in trade.

Please Note:

  • Any instrument or bow (with the exception of electric instruments, fretted instruments and "student bows") purchased at Johnson's, whether online or in our shop, comes with the same guarantees and trade-up policies.
  • Any returns made within thirty days of purchase will be honored with a full refund.
  • Returns must be in original condition.
  • If you would like to try instruments or bows in one of our sales showrooms, please contact our sales staff to schedule an appointment.
  • To schedule an appointment or for more information, please contact our Sales Department at sales@johnsonstring.com or by phone at 800-359-9351. Please follow the prompts for instrument and bow sales.

Additional Resources

Carriage House Violins

Carriage House Violins

Located in Newton, Massachusetts, Carriage House Violins is the instrument sales division of Johnson String Instrument.

Learn More

Resources

JSI
Resources

Whether searching for a job, learning about the "Mozart Effect," looking for a summer music camp, or choosing the right instrument string, you need look no further.

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The Johnson String Project

Johnson String Project

A charitable foundation whose goal is to provide high-quality instruments to children who live in underserved communities and who are participating in El-Sistema-inspired programs in Massachusetts.

Learn More

The Johnson String Blog

The
JSI Blog

Information and helpful articles about the music and instruments we love.

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JSI Media

JSI
media

Helpful "how to" videos and useful information about JSI and the products and services we offer.

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