Employment Opportunities

Johnson String Instrument is an equal opportunity employer.

Please forward all resumes and cover letters to: hires@johnsonstring.com

• Educational Representative
• Full-Time Administrative Assistant
• School Services Manager
• Rental Instrument Delivery Driver
• Advanced Rental Workshop Luthier
• Shipping Warehouse Associate

---

Educational Representative

Compensation: $18-22/hour
Employment type: Full-time

Johnson String Instrument is hiring an Educational Representative.

Are you a focused, detail-oriented individual with excellent communication skills that wants to work with a fun group of people? Are you a team player with effective time management skills and a can-do attitude?  Are you excited to learn about violins and cellos?  JSI wants you to join our team!

Johnson String Instrument is a large family-owned music instrument retailer that provides high-quality musical instruments and accessories to talented musicians of all levels.  As an Educational Representative, you will join our hard-working team to provide high-level service to our school programs nation-wide.

Main Responsibilities:

• Provide rental services and support to an assigned territory of school music programs
• Maintain and develop school visit schedule for rental service and educator meetings
• Expand the company’s reach into more locations by seeking out, developing and maintain strong relationships with new clients and teachers
• Organize and participate in rental events from start to finish, including scheduling, staffing, and estimating needs
• Process operational tasks for rental instrument transactions, institutional sales and instrument repair
• Assist with instrument recruiting and sizing for rental instruments (violin, viola, cello, and double bass)

Special Conditions/Licenses:

• Bachelor’s Degree or equivalent experience required
• 2 years of relevant work experience preferred
• Must have valid driver’s license, clean driving record, and be comfortable operating 20-foot vans
• Must be able to pass a background check and/or a CORI

Qualifications:

• Self-motivated with high level of energy
• Professional and friendly demeanor
• Outstanding customer service skills
• Excellent written and verbal communication skills
• Strong problem-solving and organizational skills
• Comfortable working independently

Schedule:

• 40 hours: Monday-Friday largely based around typical school hours
• Seasonal overtime during the beginning and end of the school year
• Occasional overnight travel may be required

Benefits:

• Medical Benefits including Health, Dental and Vision Insurance.
• Health Care FSA and Dependent Care FSA
• 401(k) with company matching
• Long-Term Disability Insurance

Please forward a resume with cover letter and references to be considered for this position.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.

Back to top

---

Full-Time Administrative Assistant - Carriage House Violins

Carriage House Violins of Johnson String Instrument is hiring a Full-Time Administrative Assistant!

Are you a detail-oriented individual with excellent people skills that would thrive in a group of dedicated musicians? Are you a motivated self-starter with effective time management skills? CHV wants you to join our team!

Recognized for our commitment to personal service, Johnson String Instrument is dedicated to bringing the empowerment and pleasure of music to all. Carriage House Violins, the instrument sales division of JSI, offers every serious stringed instrument player a lifetime of opportunity, convenience, service, and support. As an Administrative Assistant in our Office team, you will assist in our daily office operations, supporting the Sales and Workshop teams in our commitment to world-class service and quality.

Key Responsibilities:

• Greets customers and visitors to the Newton Upper Falls storefront, providing a friendly and helpful first point of contact for the company.
• Directs customers to appropriate departments within the Newton Upper Falls storefront and Carriage House Violins; acts as a liaison between customers and all departments of Johnson String Instrument.
• Organizes and prioritizes large volumes of phone calls and information; the CHV Office is responsible for collecting detailed information from all sales clients by phone, in-store, and email.
• Maintains customer database using software especially developed for Johnson String Instrument.
• Process retail transactions through the use of a POS system using software especially developed for Johnson String Instrument.
• Appointment scheduling for the Sales Department and the CHV Workshop.
• Paperwork and payment processing for the CHV Workshop.

COVID-19

The Safety of our employees and customers remains the top priority. In addition to complying with all state protocols for safe reopening, additional practices in place include, but are not limited to, daily health screening for all employees and reconfigured work spaces to allow room for social distancing throughout the building. Face masks and gloves are provided for all employees.

This is an in-person customer service role and requires comfort dealing with the public face-to-face.

Benefits

• Health, Dental and Vision insurance
• Health Care FSA and Dependent Care FSA
• Retirement plan 401k with company matching
• Short- and Long-Term Disability Insurance
• Life Insurance
• Accident Insurance
• Paid time off including sick and vacation time
• Store discounts

Qualifications:

• Outstanding customer service skills; minimum 6-12 months customer service/administrative experience preferred
• Professional demeanor
• Strong written and verbal communication skills
• Ability to multitask effectively on time-sensitive projects
• Excellent organizational, problem solving and time management
• Proven ability to work independently and in a team environment
• Friendly, outgoing personality; enjoys helping others
• Proficiency in violin, viola, cello, and/or double bass
• Proficiency in Microsoft Word and Excel
• Self-motivated; thrive in a fast-paced work environment

This is a full time, hourly position: 40hrs/wk, $17/hr.

Applicants should be prepared to have availability for all business hours: Tuesday - Friday 10 AM - 6 PM, Saturdays 9 AM - 5 PM. To apply, please email a résumé and cover letter to hires@johnsonstring.com

Back to top

---

School Services Manager

Compensation: $50,000-$60,000, commensurate with experience.
Employment type: Full-time

Johnson String Instrument is a large family-owned music instrument retailer that provides high-quality musical instruments and accessories to talented musicians of all levels.  As our School Services Manager you will join our growing business to provide experience and leadership to our valued team of Educational Representatives.

Main Responsibilities:

• Responsible for the hiring, training and development of School Service team, including regular team meetings and one-on-one employee meetings
• Responsible for administrative review of A/R Aging and Rental Service Trip logistics to develop individualized curriculum and goals for each team member
• Collaborate with the Director of Sales to complete School Rental Program RFP/Bid responses.
• Manage Schedule and Staffing for school visits and rental events
• Assist with forecasting of both rental instrument and small goods needs
• Liaison between JSI and Johnson String Project program participants
• Participate in company-wide strategic planning

Special Conditions/Licenses:

• Bachelor’s Degree or equivalent experience required
• 3-5 years of relevant work experience
• Must have valid driver’s license, clean driving record, and be comfortable operating 20-foot vans
• Must be able to pass background check and/or a CORI

Qualifications:

• Strong leadership skills
• Ability to maintain focus in a fast-paced environment
• Self-motivated with high level of energy
• Professional and friendly demeanor
• Outstanding customer service skills
• Excellent written and verbal communication skills
• Strong problem-solving and organizational skills

Schedule:

• 40 hours: Monday-Friday
• Availability to work long hours, including nights (seasonally) and weekends (occasionally) is required.  Occasional overnight travel.

Benefits:

• Medical Benefits including Health, Dental and Vision Insurance.
• Health Care FSA and Dependent Care FSA
• 401(k) with company matching
• Long-Term Disability Insurance

Please forward a resume with cover letter and references to be considered for this position.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.

Back to top

---

Rental Instrument Delivery Driver

Compensation: $18/hour
Employment type: Full-time

Johnson String Instrument is hiring a Rental Instrument Delivery Driver to support our rental programs in MA, CT, and the NYC area.

Johnson String Instrument is a large family-owned music instrument retailer that provides high-quality musical instruments and accessories to talented musicians of all levels. As a Delivery Driver, you will work with our Educational Representatives to provide instrument and supply deliveries and pick-ups from our participating school programs. The specified territory will include MA, CT, and the NYC area and will regularly involve paid overnight travel.

Main Responsibilities:

• Operate a company owned vehicle to facilitate rental instrument delivery and pick-up.
• Maintain organized and detailed records
• Prepare, stage and load the vehicle for deliveries.
• Maintain maintenance schedule for small fleet of company owned delivery vehicles
• Serve as back-up driver for daily local inventory transfer

Special Conditions/Licenses:

• Must have valid driver’s license, clean driving record, and be comfortable operating 20-foot vans in city traffic
• Must be available for overnight travel one night per week
• Fuel, lodging and food per diem provided by the company
• Must be able to lift 50 lbs.
• Must be able to pass a background check and/or a CORI

Qualifications:

• Experienced and safe driver
• Confident navigating city congestion
• Ability to follow and adhere to daily delivery schedule
• Professional and friendly demeanor
• Ability to follow detailed directions accurately
• Strong organizational skills
• Outstanding customer service skills
• Comfortable working independently

Schedule:

• Full time hours
• Flexible scheduling could include full time hours over a shortened work week
• Availability to work long hours, including nights (seasonally) and weekends (occasionally)

Benefits:

• Medical Benefits including Health, Dental and Vision Insurance.
• Health Care FSA and Dependent Care FSA
• 401(k) with company matching
• Long-Term Disability Insurance

Please forward a resume with cover letter and references to be considered for this position.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.

Back to top

---

Advanced Rental Workshop Luthier

Full-time experienced luthiers needed to join our Rental Workshop in Waltham, MA.  Work will include setup and repair of violins, violas, and cellos in the rental fleet.  Bass work may also be available for qualified candidates.

In business since 1976, Johnson String Instrument is a large family-owned company that provides high-quality instruments to musicians of all levels.  We believe that every student deserves the right start when beginning their musical journey.  From a properly planed fingerboard to the expert fit of a bridge and precise soundpost placement, our luthiers are committed to quality in every detail of our setups for even our most basic level instruments.  All rental instruments go through a rigorous multi-step quality control process which includes a play-check and tonal adjustment to be sure all of our instruments are both easy to play, and sound their best.

Located just west of Boston, a cultural hotspot booming with gifted musicians of all styles, Johnson String Instrument offers some of the most exceptional services in the country.  In addition to our highly-regarded rental program and teacher services, we offer a world-class restoration shop, and an extensive sales collection.  Our staff is passionate, talented, and committed to teamwork.

Applicants should have a minimum of two years of experience working in a repair workshop, and be proficient in all basic to intermediate level repair work (carving bridges, adjusting soundposts, fitting and bushing pegs, crack and edge repair, and solid touch-up skills).  Recent graduates from a known violin making school may be considered if proficient in basic level repair and setup work.  Strong attention to detail, excellent communication skills, and ability to work as part of a team are essential! 

FULL-TIME:  40 hours per week, Monday-Friday, daytime (daily work schedule is flexible).

This position offers a comprehensive benefits package that includes health and dental insurance, matching 401(k), long-term disability insurance, paid time off, and vacation accruals.  Voluntary (employee-paid) benefits are also available.

Opportunities for high level training in our restoration workshop will be available as part of this position.

Signing bonus offered: $2,000 plus relocation stipend.

Salary $18-$20/hr (commensurate with experience and education)

Submit your resume and cover letter to:
Emily Letourneau, Director of Rental Operations
emily@johnsonstring.com

Back to top

---

Shipping Warehouse Associate

We are looking for a full time Shipping Associate to join our warehouse team in our climate-controlled Waltham facility.

Main responsibilities will include carefully packing Sales and Rental instruments, picking and packing accessories and sheet music, processing outgoing shipments using company software, assisting with damage claims, and monitoring third party web order fulfillment requirements.

The ideal candidate will have an exceptional eye for detail, strong communication skills, and be able to work well in a fast-paced environment. Solid computer skills and the ability to learn new software is required.

*Must have High School Diploma or GED, valid driver’s license, clean driving record, and ability to drive a cargo van (may occasionally be required to use company van)

Warehouse experience is preferred, but we are willing to train the right hard-working person with a keen eye for detail and good computer skills!

FULL TIME: Monday-Friday, 9am-5pm, with occasional weekends required during busy seasons (back-to-school, and December holidays). $16/hour.

This position offers a comprehensive benefits package that includes health and dental insurance, matching 401(k), long-term disability insurance, paid time off, and vacation accruals.

To apply, please submit a resume to emily@johnsonstring.com

Back to top

---

We are always looking!

Johnson String Instrument is looking for experienced repair and restoration professionals for part time set-up and minor repair work. We are interested in qualified people from anywhere in the United States.

Send résumés to Maureen Wall, maureen@johnsonstring.com

Johnson String Instrument
1029 Chestnut Street
Newton Upper Falls, MA 02464
info@johnsonstring.com
Fax: 617. 527. 2684