Please Note | We will be closed on Monday, January 16 for Martin Luther King Jr. Day.

Employment Opportunities

Part-Time Office Associate

Johnson String Instrument is looking for a friendly part-time office associate with excellent people skills to join our customer service team. Are you a string player? Does the opportunity to spread the joy of music excite you? Apply to join our team!

The office associate is responsible for providing the highest level of customer service to ensure the customer has the best experience possible. As the first point of contact, the office associate will answer customer inquiries and follow-up on action items with other departments to see tasks through to completion.

In addition, the office associate is responsible to perform a variety of administrative duties including, but not limited to:

  • Registration for rental instruments, including phone interaction with students, teachers and parents of rental participants.
  • Take product orders, including strings, sheet music, cases, and accessories.
  • Answer telephone calls, web chats, and emails - screening and routing to appropriate staff as necessary.
  • Various clerical duties such as filing, mailing, organizing, and processing returned items.
  • Participate in regularly scheduled staff meetings and ongoing training regarding products and policies.
  • Assist with special projects and perform other related duties as directed or required.

Skills and qualifications include:

  • Effective verbal and written communication.
  • Able to multitask on time-sensitive projects.
  • Attention to detail, especially through documentation.
  • Thrive in a fast-paced, flexible work environment.
  • Stringed instrument and/or classical music background strongly preferred.
  • Sense of humor strongly encouraged.
  • Basic computer skills required.
  • Saturdays and Wednesday evenings may be required.
  • Must have a reliable form of transportation to get to our location in Waltham.

Submit your resume and cover letter to:
Maggie Leddy
Fax: 617-527-2684

Front Staff Associate

Johnson String Instrument is hiring violinists, violists, cellists, and double bassists to join our storefront team of customer service representatives.

Front Staff Associates are tasked with providing a superior customer service experience to all who visit the store, and overall promote the joy of music! Our storefront is a vibrant place where we assist string players of all levels.

Primary duties include: processing POS transactions using a cash register and software especially developed for Johnson String Instrument, completing rental instrument contracts, assisting in the selection of rental string instruments for customers, learning about the company's wide range of products and services in order to answer customer inquiries, pulling merchandise for shipping orders, and assisting in the maintenance of the storefront accessible to customers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In addition to being a string player, applicants need to be personable, have a professional demeanor, customer service/retail experience, a positive attitude, and good communication skills. Applicants should enjoy working as a team and be self-motivated. This is an active role, and applicants must be comfortable standing for up to 4 hours at a time.

Part-time: 24-28 hours per week, including Saturdays 9am-5pm.

Starting salary: $13/hour, in addition to generous employee discounts on products and services. Employees may also have use of a complimentary rental instrument during their employment.

To apply, please submit your resume and cover letter to:
Amy Nolan, Store Manager

Rental Workshop Luthier

Full time luthier needed to join our rental repair workshop staff in Waltham, MA. Work will include set-up and maintenance of rental violins, violas, and cellos.

Repair, set-up or making experience with bowed string instruments is strongly preferred. Quick and accurate work is expected, as we are a high-volume shop with high standards. Tremendous attention to detail and ability to focus amidst a busy shop are essential!

Full-time, Monday-Friday, 40 hours per week. Excellent entry level position with full benefits package including health and dental insurance, 401K with matching, and paid vacation and personal time.

Submit your resume and cover letter to:
Emily Letourneau

Delivery Drivers

Johnson String Instrument is seeking delivery drivers with clean driving records and experience driving cargo vans.

Drivers are responsible for accompanying a full-time employee on one-day round trips to and from schools in New York City. Loading instruments in and out of the van, sharing highway driving, navigating city, and staying with the van if parking cannot be found.

Applicants must have good communication skills and be able to work well on a team. Must be comfortable driving in New York City and working long hours.

Temporary: This position is offered on a temporary basis for September 2016, with option to extend to contract or discuss full-time employment following the fall season.

Please have reliable late night/early morning transportation to work in our Waltham location.

Submit your resume and cover letter to:
Natalie Harrington

We are always looking!

Johnson String Instrument is looking for experienced repair and restoration professionals for part time set-up and minor repair work. We are interested in qualified people from anywhere in the United States. If you have these skills and would like more information please contact Rob Laff.

Send resumes to Rob Laff.

Johnson String Instrument
1029 Chestnut Street
Newton Upper Falls, MA 02464
Fax: 617. 527. 2684

Additional Resources

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Carriage House Violins

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The Johnson String Project

Johnson String Project

A charitable foundation whose goal is to provide high-quality instruments to children who live in underserved communities and who are participating in El-Sistema-inspired programs in Massachusetts.

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The Johnson String Blog

JSI Blog

Information and helpful articles about the music and instruments we love.

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JSI Media


Helpful "how to" videos and useful information about JSI and the products and services we offer.

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