Employment Opportunities

Johnson String Instrument is an equal opportunity employer.

Please forward all resumes and cover letters to: hires@johnsonstring.com

String Instrument Quality Control Assistant

Johnson String Instrument is looking for a string player to assist with quality control in our busy rental repair shop in Waltham, MA. Main responsibility will be inspecting all levels of rental instruments to be sure they are set up correctly, any necessary repairs have been completed, and that they play well and sound great. In addition to inspecting and playing the instruments, minor repairs may need to be performed (replace strings, touch-up, lubricate fine tuners, etc.). The job will also include preparing instruments for delivery, shipping, and for transfer to the Newton store, as well as inspecting returned instruments for any damage.

Johnson’s offers its employees a comprehensive benefits package:

  • Health, vision, and dental insurance
  • 401(k) with company match
  • Long-term disability insurance
  • Paid time off
  • Vacation accruals
  • Voluntary (employee-paid) benefits are also available (including FSA)

Our company is a family-owned business dedicated to the rental and sales of string instruments. In operation for over forty years, we take great pride in our precision rental set-ups. Our staff is hardworking and very friendly, and we are looking for someone with these same qualities to complete our staff.


  • Advanced playing skills required
  • Strong attention to detail
  • Excellent interpersonal and communication skills
  • Excellent organizational skills
  • Able to work largely unsupervised, as well as part of a team
  • Able to multitask and switch gears quickly in a fast-paced environment
  • Self-starter: able to identify needs and tasks and keep busy during slower periods
  • Able to focus amidst a busy shop

Physical Job requirements:

  • Able to assemble instrument outfits and place them on shelves, sometimes overhead
  • Able to climb stairs, ladders, step stools with instruments in hand
  • Able to work with sharp tools
  • Able to perform fine detail work
  • Able to perform repetitive motions with hands, wrists, and arms
  • While performing the duties of this job, the employee is regularly required to talk and hear
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
  • Able to sit for some of the day, but stand and walk for periods of time

How To Apply:
Please email hires@johnsonstring.com

Apply by:
May 19, 2022


About this Organization:
Johnson String Instrument is a large family-owned music instrument retailer that provides high-quality musical instruments and accessories to talented musicians of all levels.

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Full-Time Luthier, Carriage House Violins

Carriage House Violins of Johnson String Instrument is hiring a Full-Time Luthier

Are you a trained violin maker or restorer with experience restoring and repairing antique and contemporary violins, violas, and cellos? Do you find value in bringing an instrument to its full potential? Would you thrive within a group of dedicated craftspeople? If so, Carriage House Violins wants you to join our team!

Recognized for our commitment to personal service, Johnson String Instrument is dedicated to bringing the empowerment and pleasure of music to all. Carriage House Violins, the instrument sales and restoration division of JSI, offers every serious stringed instrument player a lifetime of opportunity, convenience, service, and support.

As luthier, you will add your skills to our workshop team in maintaining a high quality of sound and performance for the instruments that we represent as well as those owned by players in our community. You would be working within our beautiful and historic building in Newton Upper Falls, MA and joining a growing department with opportunities for further training and advancement.

Key Responsibilities:

  • Repair, restore, and set up instruments at the direction of the Workshop Manager
  • Interface with the Sales and Acquisition teams, answer questions, and perform estimates
  • Assist in the day-to-day operation of the workshop including drafting paperwork, invoicing, cleaning, and organizing


  • Health, Dental and Vision insurance
  • Health Care FSA and Dependent Care FSA
  • Retirement plan 401k with company matching
  • Short- and Long-Term Disability Insurance
  • Life Insurance
  • Accident Insurance
  • Paid time off including sick and vacation time
  • Store discounts


  • Previous training and with a minimum of 3 years professional experience in the restoration, repair and setup of violins, violas, and cellos preferred
  • Outstanding time management and organization skills
  • Comfort with technology and the ability to use it consistently to record the work you perform
  • Strong verbal communication skills
  • Ability to multitask effectively in a quick-paced environment
  • Proven ability to work independently and in a team environment and collaborate with others

This is a full time, hourly position: 40hrs/wk., $22-28+/hr. commensurate with experience. A relocation stipend is available for those moving from out-of-state.

Applicants should be prepared to have availability for all business hours: Tuesday - Friday 10 AM - 6 PM, Saturdays 9 AM - 5 PM. To apply, please email a resume and cover letter to hires@johnsonstring.com


The Safety of our employees and customers remains the top priority. In addition to complying with all state protocols for safe reopening, additional practices are in place. Face masks and gloves are provided for all employees.

This is an in-person role and requires comfort dealing with colleagues and certain clients face-to-face.

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Full-Time Office Associate, Customer Service Team


Compensation: $17/hour
Employment type: Full-time

Johnson String Instrument is hiring an Office Associate to join our Customer Service team.

Are you a focused, detail-oriented individual with excellent communication skills that wants to work with a fun group of people?  Are you excited to learn about violins and cellos?  JSI wants you to join our team!

Johnson String Instrument is a large family-owned music instrument retailer that provides high-quality musical instruments and accessories to talented musicians of all levels.

Key Responsibilities:

The office associate is responsible for providing the highest level of customer service to ensure the customer has the best experience possible. As the first point of contact, the office associate will answer customer inquiries and follow-up on action items with other departments to see tasks through to completion.

In addition, the office associate is responsible to perform a variety of administrative duties including, but not limited to:

  • Registration for rental instruments, including phone interaction with students, teachers and parents of rental participants.
  • Take product orders, including strings, sheet music, cases, and accessories.
  • Answer telephone calls, web chats, and emails- screening and routing to appropriate staff as necessary.
  • Various clerical duties such as filing, mailing, organizing, and processing returned items.
  • Participate in regularly scheduled staff meetings and ongoing training regarding products and policies.
  • Assist with special projects and perform other related duties as directed or required


  • Effective verbal and written communication
  • Able to multitask on time-sensitive projects
  • Attention to detail, especially through documentation
  • Thrive in a fast-paced, flexible work environment
  • Stringed instrument and/or classical music background strongly preferred
  • Sense of humor strongly encouraged
  • Basic computer skills required
  • Saturdays are required


  • Medical Benefits including Health, Dental and Vision Insurance.
  • Health Care FSA and Dependent Care FSA
  • 401(k) with company matching
  • Long-Term Disability Insurance

Please forward a résumé with cover letter and references to hires@johnsonstring.com to be considered for this position.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status

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We are always looking!

Johnson String Instrument is looking for experienced repair and restoration professionals for part time set-up and minor repair work. We are interested in qualified people from anywhere in the United States.

Please forward all résumés and cover letters to: hires@johnsonstring.com

Johnson String Instrument
1029 Chestnut Street
Newton Upper Falls, MA 02464
Fax: 617. 527. 2684

Additional Resources

Carriage House Violins

Located in Newton, Massachusetts, Carriage House Violins is the instrument sales division of Johnson String Instrument.

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Whether searching for a job, learning about the "Mozart Effect," looking for a summer music camp, or choosing the right instrument string, you need look no further.

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Johnson String Project

A charitable foundation whose goal is to provide high-quality instruments to children who live in under-served communities and who are participating in El-Sistema-inspired programs in Massachusetts.

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JSI Blog

Information and helpful articles about the music and instruments we love.

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Helpful "how to" videos and useful information about JSI and the products and services we offer.

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