Employment Opportunities

Johnson String Instrument is an equal opportunity employer.

Please forward all resumes and cover letters to: hires@johnsonstring.com

• Educational Representative
• Full-Time Luthier - Carriage House Violins
• Full-Time Office Associate, Customer Service Team
• Marketing Manager
• Rental Instrument Delivery Driver
• Advanced Rental Workshop Luthier
• Seasonal Part-Time Front Staff Associate
• Shipping Warehouse Associate

Educational Representative

Compensation: $18-22/hour
Employment type: Full-time

Johnson String Instrument is hiring an Educational Representative.

Are you a focused, detail-oriented individual with excellent communication skills that wants to work with a fun group of people? Are you a team player with effective time management skills and a can-do attitude?  Are you excited to learn about violins and cellos?  JSI wants you to join our team!

Johnson String Instrument is a large family-owned music instrument retailer that provides high-quality musical instruments and accessories to talented musicians of all levels.  As an Educational Representative, you will join our hard-working team to provide high-level service to our school programs nation-wide.

Main Responsibilities:

• Provide rental services and support to an assigned territory of school music programs
• Maintain and develop school visit schedule for rental service and educator meetings
• Expand the company’s reach into more locations by seeking out, developing and maintain strong relationships with new clients and teachers
• Organize and participate in rental events from start to finish, including scheduling, staffing, and estimating needs
• Process operational tasks for rental instrument transactions, institutional sales and instrument repair
• Assist with instrument recruiting and sizing for rental instruments (violin, viola, cello, and double bass)

Special Conditions/Licenses:

• Bachelor’s Degree or equivalent experience required
• 2 years of relevant work experience preferred
• Must have valid driver’s license, clean driving record, and be comfortable operating 20-foot vans
• Must be able to pass a background check and/or a CORI

Qualifications:

• Self-motivated with high level of energy
• Professional and friendly demeanor
• Outstanding customer service skills
• Excellent written and verbal communication skills
• Strong problem-solving and organizational skills
• Comfortable working independently

Schedule:

• 40 hours: Monday-Friday largely based around typical school hours
• Seasonal overtime during the beginning and end of the school year
• Occasional overnight travel may be required

Benefits:

• Medical Benefits including Health, Dental and Vision Insurance.
• Health Care FSA and Dependent Care FSA
• 401(k) with company matching
• Long-Term Disability Insurance

Please forward a resume with cover letter and references to be considered for this position.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.

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Carriage House Violins of Johnson String Instrument is hiring a Full-Time Luthier

Are you a trained violin maker or restorer with experience restoring and repairing antique and contemporary violins, violas, and cellos? Do you find value in bringing an instrument to its full potential? Would you thrive within a group of dedicated craftspeople? If so, Carriage House Violins wants you to join our team!

Recognized for our commitment to personal service, Johnson String Instrument is dedicated to bringing the empowerment and pleasure of music to all. Carriage House Violins, the instrument sales division of JSI, offers every serious stringed instrument player a lifetime of opportunity, convenience, service, and support.

As luthier, you will add your skills to our workshop team in maintaining a high quality of sound and performance for the instruments that we represent and those from players in our community. You would be working within our beautiful and historic building in Newton Upper Falls, MA and joining a growing department with opportunities for further training and advancement.

Key Responsibilities

• Repair, restore, and setup instruments at the direction of the Workshop Manager
• Interface with the Sales and Acquisition teams, answer questions, and perform estimates
• Assist in the day-to-day operation of the workshop including drafting paperwork, invoicing, cleaning and organizing

Benefits

• Health, Dental and Vision insurance
• Health Care FSA and Dependent Care FSA
• Retirement plan 401k with company matching
• Short- and Long-Term Disability Insurance
• Life Insurance
• Accident Insurance
• Paid time off including sick and vacation time
• Store discounts

Qualifications

• Previous training and a minimum of 3 years professional experience in the restoration, repair and setup of violins, violas, and cellos
• Outstanding time management and organization skills
• Comfort with technology and the ability to use it consistently to record the work you perform
• Strong verbal communication skills
• Ability to multitask effectively in a quick-paced environment
• Proven ability to work independently and in a team environment and collaborate with others

This is a full time, hourly position: 40hrs/wk., $22-28+/hr. Commensurate with experience. A relocation stipend is available for those relocating from out-of-state.

Applicants should be prepared to have availability for all business hours: Tuesday - Friday 10 AM - 6 PM, Saturdays 9 AM - 5 PM. To apply, please email a resume and cover letter to hires@johnsonstring.com

COVID-19

The Safety of our employees and customers remains the top priority. In addition to complying with all state protocols for safe reopening, additional practices in place include, but are not limited to, daily health screening for all employees and reconfigured work spaces to allow room    for social distancing throughout the building. Face masks and gloves are provided for all employees.

This is an in-person role and requires comfort dealing with colleagues and certain clients face-to-face.

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Full-Time Office Associate, Customer Service Team

Compensation: $15/hour
Employment type: Full-time

Johnson String Instrument is hiring an Office Associate to join our Customer Service team.

Are you a focused, detail-oriented individual with excellent communication skills that wants to work with a fun group of people?  Are you excited to learn about violins and cellos?  JSI wants you to join our team!

Johnson String Instrument is a large family-owned music instrument retailer that provides high-quality musical instruments and accessories to talented musicians of all levels.

Key Responsibilities:

The office associate is responsible for providing the highest level of customer service to ensure the customer has the best experience possible. As the first point of contact, the office associate will answer customer inquiries and follow-up on action items with other departments to see tasks through to completion.

In addition, the office associate is responsible to perform a variety of administrative duties including, but not limited to:

• Registration for rental instruments, including phone interaction with students, teachers and parents of rental participants.
• Take product orders, including strings, sheet music, cases, and accessories.
• Answer telephone calls, web chats, and emails- screening and routing to appropriate staff as necessary.
• Various clerical duties such as filing, mailing, organizing, and processing returned items.
• Participate in regularly scheduled staff meetings and ongoing training regarding products and policies.
• Assist with special projects and perform other related duties as directed or required

Qualifications:

• Effective verbal and written communication
• Able to multitask on time-sensitive projects
• Attention to detail, especially through documentation
• Thrive in a fast-paced, flexible work environment
• Stringed instrument and/or classical music background strongly preferred
• Sense of humor strongly encouraged
• Basic computer skills required
• Saturdays are required

Benefits:

• Medical Benefits including Health, Dental and Vision Insurance.
• Health Care FSA and Dependent Care FSA
• 401(k) with company matching
• Long-Term Disability Insurance

Please forward a résumé with cover letter and references to hires@johnsonstring.com to be considered for this position.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status

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Marketing Manager

Description

Recognized for our commitment to personal service, Johnson String Instrument is dedicated to bringing the empowerment and pleasure of music to all.  The Marketing Manager develops and executes marketing campaigns while managing and inspiring a team. They will be comfortable with day-to-day marketing activities, as well as long-term strategy.

Key Responsibilities

• Work with internal departments and business units to develop successful strategies and campaigns that attract new customers and keep current clients
• Collaborate with other executives to make high-level decisions regarding the budget and the direction of the company
• Develop marketing strategies for new products or services that comply with current company standards
• Create and maintain a successful brand and image that attracts customers to the product or service
• Develop strategies that drive customers to the website
• Improve the design, UX, traffic, and content of the website
• Create and manage paid campaigns on social media platforms
• Create and manage the editorial/content calendar for social media
• Maintain consistent brand messaging throughout all platforms
• Create and manage email blast campaigns to target key customers
• Use advanced metrics to measure the success of marketing campaigns
• Keep up to date on the latest online marketing trends

Qualifications:

• Excellent communication skills, both written and verbal
• Bachelor's degree in marketing or business
• Great problem-solving skills
• Proficient in photo and video editing software
• Experience managing a small team of marketing professionals
• Ability to identify long term trends in data
• Experience working with a content management system
• Experience with online analytics
• Strong project management skills
• Experience working in an internal agency type structure
• Knowledge of internet marketing campaigns, including SEO
• Experience with Hubspot is a plus
• Experience in music retail is a plus
• Knowledge of classical music and string playing is a plus

How To Apply:
Please email resume and cover letter to Maureen Wall, Chief Operations Officer.  maureen@johnsonstring.com

Apply by:
May 28, 2021

Salary:
$60,000 - $70,000

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Shipping Warehouse Associate

We are looking for a full time Shipping Associate to join our warehouse team in our climate-controlled Waltham facility.

Main responsibilities will include carefully packing Sales and Rental instruments, picking and packing accessories and sheet music, processing outgoing shipments using company software, assisting with damage claims, and monitoring third party web order fulfillment requirements.

The ideal candidate will have an exceptional eye for detail, strong communication skills, and be able to work well in a fast-paced environment. Solid computer skills and the ability to learn new software is required.

*Must have High School Diploma or GED, valid driver’s license, clean driving record, and ability to drive a cargo van (may occasionally be required to use company van)

Warehouse experience is preferred, but we are willing to train the right hard-working person with a keen eye for detail and good computer skills!

FULL TIME: Monday-Friday, 9am-5pm, with occasional weekends required during busy seasons (back-to-school, and December holidays). $17/hour.

This position offers a comprehensive benefits package that includes health and dental insurance, matching 401(k), long-term disability insurance, paid time off, and vacation accruals.

To apply, please submit a resume to emily@johnsonstring.com

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Seasonal Part-Time Front Staff Associate

Are you a string player? Does the opportunity to spread the joy of music excite you? This back-to-school season, Johnson String Instrument is looking for a friendly Seasonal Part-Time associate with excellent people skills to join our customer-facing Front Staff team! Our storefront is a vibrant place where we assist string players of all levels, from beginners to professionals. Recognized for our commitment to personal service, Johnson String Instrument is dedicated to bringing the empowerment and pleasure of music to all. Our team is comprised of musicians who enjoy working together and helping people on their musical journeys.

Key Responsibilities

• Greeting customers and visitors to the Newton Upper Falls storefront and directing them to appropriate departments within the store
• Assisting with registration for rental instruments, including instrument fitting and selection
• Retail sales of accessories and sheet music; making product recommendations, giving knowledgeable answers to customer inquiries
• Processing POS transactions using a cash register and software designed for Johnson String Instrument
• Assisting the team with overall maintenance of the storefront
• Assist with special projects and perform other related duties as directed or required

Seasonal, Part-Time: 24hrs/wk, Wednesday evenings (until 8 PM) and Saturdays (9 AM - 5 PM) required. Compensation is $15/hr.

Qualifications:

• Proficiency in at least one bowed string instrument (violin, viola, cello, and/or double bass)
• Professional demeanor
• Friendly, outgoing personality; enjoys helping others
• Ability to work well in a team
• Self-motivated; thrive in a fast-paced work environment
• Effective verbal and written communication skills; must be a patient, courteous listener, able to show empathy
• Ability to multitask on time-sensitive projects
• Basic computer skills required
• Sense of humor strongly encouraged
• Retail experience preferred
• Saturday availability required (9 AM - 5 PM)

Physical Job Requirements
This is an active role; Employees spend shifts standing, walking around, and using stairs. Must be comfortable standing for up to 4 hours at a time, and have the ability to lift books, products, and instruments (up to 25 lbs)

How To Apply:
Please email a cover letter and résumé to hires@johnsonstring.com.

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Rental Instrument Delivery Driver

Compensation: $18/hour
Employment type: Full-time

Johnson String Instrument is hiring a Rental Instrument Delivery Driver to support our rental programs in MA, CT, and the NYC area.

Johnson String Instrument is a large family-owned music instrument retailer that provides high-quality musical instruments and accessories to talented musicians of all levels. As a Delivery Driver, you will work with our Educational Representatives to provide instrument and supply deliveries and pick-ups from our participating school programs. The specified territory will include MA, CT, and the NYC area and will regularly involve paid overnight travel.

Main Responsibilities:

• Operate a company owned vehicle to facilitate rental instrument delivery and pick-up.
• Maintain organized and detailed records
• Prepare, stage and load the vehicle for deliveries.
• Maintain maintenance schedule for small fleet of company owned delivery vehicles
• Serve as back-up driver for daily local inventory transfer

Special Conditions/Licenses:

• Must have valid driver’s license, clean driving record, and be comfortable operating 20-foot vans in city traffic
• Must be available for overnight travel one night per week
• Fuel, lodging and food per diem provided by the company
• Must be able to lift 50 lbs.
• Must be able to pass a background check and/or a CORI

Qualifications:

• Experienced and safe driver
• Confident navigating city congestion
• Ability to follow and adhere to daily delivery schedule
• Professional and friendly demeanor
• Ability to follow detailed directions accurately
• Strong organizational skills
• Outstanding customer service skills
• Comfortable working independently

Schedule:

• Full time hours
• Flexible scheduling could include full time hours over a shortened work week
• Availability to work long hours, including nights (seasonally) and weekends (occasionally)

Benefits:

• Medical Benefits including Health, Dental and Vision Insurance.
• Health Care FSA and Dependent Care FSA
• 401(k) with company matching
• Long-Term Disability Insurance

Please forward a resume with cover letter and references to be considered for this position.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.

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Advanced Rental Workshop Luthier

Full-time experienced luthiers needed to join our Rental Workshop in Waltham, MA.  Work will include setup and repair of violins, violas, and cellos in the rental fleet.  Bass work may also be available for qualified candidates.

In business since 1976, Johnson String Instrument is a large family-owned company that provides high-quality instruments to musicians of all levels.  We believe that every student deserves the right start when beginning their musical journey.  From a properly planed fingerboard to the expert fit of a bridge and precise soundpost placement, our luthiers are committed to quality in every detail of our setups for even our most basic level instruments.  All rental instruments go through a rigorous multi-step quality control process which includes a play-check and tonal adjustment to be sure all of our instruments are both easy to play, and sound their best.

Located just west of Boston, a cultural hotspot booming with gifted musicians of all styles, Johnson String Instrument offers some of the most exceptional services in the country.  In addition to our highly-regarded rental program and teacher services, we offer a world-class restoration shop, and an extensive sales collection.  Our staff is passionate, talented, and committed to teamwork.

Applicants should have a minimum of two years of experience working in a repair workshop, and be proficient in all basic to intermediate level repair work (carving bridges, adjusting soundposts, fitting and bushing pegs, crack and edge repair, and solid touch-up skills).  Recent graduates from a known violin making school may be considered if proficient in basic level repair and setup work.  Strong attention to detail, excellent communication skills, and ability to work as part of a team are essential! 

FULL-TIME:  40 hours per week, Monday-Friday, daytime (daily work schedule is flexible).

This position offers a comprehensive benefits package that includes health and dental insurance, matching 401(k), long-term disability insurance, paid time off, and vacation accruals.  Voluntary (employee-paid) benefits are also available.

Opportunities for high level training in our restoration workshop will be available as part of this position.

Signing bonus offered: $2,000 plus relocation stipend.

Salary $18-$20/hr (commensurate with experience and education)

Submit your resume and cover letter to:
Emily Letourneau, Director of Rental Operations
emily@johnsonstring.com

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We are always looking!

Johnson String Instrument is looking for experienced repair and restoration professionals for part time set-up and minor repair work. We are interested in qualified people from anywhere in the United States.

Send résumés to Maureen Wall, maureen@johnsonstring.com

Johnson String Instrument
1029 Chestnut Street
Newton Upper Falls, MA 02464
info@johnsonstring.com
Fax: 617. 527. 2684