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Rental Equity Policy

Johnson String Instrument offers an equity accrual program for our rental customers. A portion of all accumulated rental fees can be applied toward the purchase of an instrument (of like kind) from our showroom. Equity can be used for up to two years following the termination date of the rental contract. For details and terms of use, please consult your copy of the rental contract, or call us for an equity accrual statement for your account.

Our rental equity policy is another great reason to rent your string instrument from us. Your rental can be ordered on-line and delivered to your door!

Purchasing an instrument

Please read about our guarantees and services below before looking at our listings.  If you would like you can go directly to the Instruments main menu.

The Johnson Guarantee

  • All Johnson instruments have a one-year guarantee against defects in workmanship.
  • Restoration and repairs completed at Johnson String Instrument are guaranteed for as long as the purchaser owns the instrument.
  • In order to ensure the purchaser's complete satisfaction, Johnson's will exchange any instrument in original condition during the first year of purchase, regardless of the reason.

More Advantages of Purchasing from Johnson's

  • Our skilled and knowledgeable personnel have years of experience working with customers to help them find the right instrument for each player's tastes, abilities and budget.
  • Our instruments are in excellent to mint condition and feature new bridges and soundposts, properly planed fingerboards, and well-fitted pegs.
  • All Johnson instruments are reconditioned and adjusted to maintain the value of the instrument.
  • We offer a full range of prices to accommodate the needs a wide variety of players, from the beginning student to the professional.
  • Written appraisals are included with all instrument purchases.
  • Johnson String Instrument will accept instruments and wooden bows previously purchased from Johnson's for trade-in from the original purchaser. Instruments and wooden bows will be credited at 100% of the original purchase price, minus a reconditioning fee. Johnson's also accepts trade-ins from the original purchaser of carbon fiber and composite bows and rental outfits in good condition; these are credited at 60% of the purchase price. Trade-in instruments or bows in need of repair will be discounted accordingly. Trade-ins can be used towards an instrument or bow, excluding consignments, of the kind that was originally purchased (violin, viola, cello, or bass) and of equal or greater value. Electric instruments and fretted instruments are not eligible for trade. Trade-in credit may not be combined with any rental equity discounts. Due to a change in the federal laws, we are no longer able to accept items with elephant ivory components in trade.
  • We welcome home trials to allow the player and teacher time to assess an instrument or bow.
  • We now have on-line approval for instrument and bow trials, which can be shipped anywhere in the continental United States.
  • As a special bonus for our rental customers, a portion of rental fees paid may be applied toward the purchase of an instrument.*
An instrument trade-in and rental equity may not be used together toward the purchase of one instrument, nor may equity from multiple rental accounts be combined to purchase a single instrument.

Please Note:

  • Any instrument or bow (with the exception of electric instruments, fretted instruments and "student bows") purchased at Johnson's, whether online or in our shop, comes with the same guarantees and trade-up policies.
  • Any returns made within thirty days of purchase will be honored with a full refund.
  • Returns must be in original condition.
  • If you would like to try instruments or bows in one of our sales showrooms, please contact our sales staff to schedule an appointment.
  • To schedule an appointment or for more information, please contact our Sales Department at or by phone at 800-359-9351. Please follow the prompts for instrument and bow sales.

Additional Resources

Carriage House Violins

Carriage House Violins

Located in Newton, Massachusetts, Carriage House Violins is the instrument sales division of Johnson String Instrument.

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Whether searching for a job, learning about the "Mozart Effect," looking for a summer music camp, or choosing the right instrument string, you need look no further.

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The Johnson String Project

Johnson String Project

A charitable foundation whose goal is to provide high-quality instruments to children who live in underserved communities and who are participating in El-Sistema-inspired programs in Massachusetts.

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The Johnson String Blog

JSI Blog

Information and helpful articles about the music and instruments we love.

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JSI Media


Helpful "how to" videos and useful information about JSI and the products and services we offer.

Learn More